SECTION 1 – DATA PROTECTION ACT
We may process information relating to you (including personal data as defined under the Data Protection Act 1998), including holding such information in a manual format or electronic database, in order to satisfy any contractual, regulatory or statutory requirements we may have. Unless we receive specific written instructions to the contrary, by providing this information you agree that we may process this information in order to fulfil such obligations.
SECTION 3 – PERSONALLY IDENTIFIABLE INFORMATION
Through its websites, we will collect your personal information about you (e.g. your name, address, telephone number or e-mail address (“personal information”)) and a short health survey in order to detect your suitability for the treatment and avoid unreasonable cancellation of the sessions. If you do not want your personal information to be collected, please do not submit it, however, you will be asked to pay for your treatment in advance and to attend to fill in a consultation form prior to your treatment, which will take additional time and loss of your own treatment time of the session. When you do provide personal information, we usually use it to respond to your enquiry, or provide you access to specific account information, and to support its customer relationship with you. We may store and process personal information and share it within the Holistic Naturally group of parties to better understand your health needs and how we can improve its products and services; or we (or a third party on its behalf) may use Personal Information to contact you about a our offer in support of our business needs or to conduct online surveys to understand better our customer needs. If you choose not to have your personal information used to support its customer relationship programmes (especially direct-marketing or market-research), we will respect your choice. We do not now (and do not intend to in the future) sell, rent or otherwise market your personal information to third parties.
You may opt out of receiving marketing emails at any time by selecting the ‘unsubscribe’ link at the top/ bottom of the emails or by emailing our Customer Support team (via email@example.com) with your request.
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 – THIRD PARTY SERVICES
The third-party providers used by Holistic Naturally will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for Your purchase-related transactions.
For third party providers, we recommend that You read their privacy policies so You can understand how Your personal information will be handled by the providers outside of our website.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either You or Us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Germany and your transaction is processed by a payment gateway located in the Australia, then your personal information used in completing that transaction may be subject to disclosure under Australian legislation, including the Patriot Act.
SECTION 6 – AGE OF CONSENT
No personal information should be submitted to our website by children without the consent of their parent or guardian. We encourage all parents or guardians to instruct their children in the safe and responsible use of their personal information while using the Internet. We will not knowingly collect or use any personal information collected from children for any purpose whatsoever, including disclosure to third parties.
SECTION 7 – NON-PERSONAL INFORMATION COLLECTED AUTOMATICALLY
When you access our website, we may automatically (i.e. not by registration) collect information that is not personally identifiable (e.g. type of Internet browser and computer operating system used; domain name of the website from which you came; number of visits, average time spent, pages viewed). We may use this information and share it within the Holistic Naturally IT specialists to measure the use of its website and improve its content.
SECTION 8 – PRIVACY STATEMENT CHANGES
We may change this privacy statement at any time. You are advised to read this statement each and every time you access the site so that you are satisfied with the privacy conditions under which you provide us with your personal information.
SECTION 9 – UK DATA PROTECTION ACT 1998
The Government of the United Kingdom passed a Data Protection Act in 1998. Holistic Naturally is bound to comply with the principles of good practice in the processing of personal data. Holistic Naturally will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation. Details of Data Protection registration may be found on their website www.dpr.gov.uk
SECTION 10 – RETENTION OF RECORDS
We will keep Personal Information only as long as it is necessary, including for the purposes of updating the product or services or as required by law. When the Personal Information is no longer required, it will be destroyed either by shredding or other approved destruction methods to prevent unauthorised parties from gaining access to the information during and after the process. We will safeguard information in our custody.
SECTION 11 – SECURITY
We take precautions to ensure the security of your personal information and strives to keep it accurate. We carefully protect your personal information from loss, destruction, falsification, manipulation, and unauthorised access or unauthorised disclosure and has developed and will maintain security procedures to safeguard Personal Information against loss, theft, copying, and unauthorised disclosure, use or modification. Access to Personal Information is restricted to employees and authorised service providers who need it to perform their work.